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The SGI Reading List :: Are We Mistaking Busy for Valuable?
Lawyers work in a profession where value is unusually easy to measure. But what about the value that takes years to build? In this edition of The SGI Reading List, Christine Shimoda explores Deep Work by Cal Newport and what it can teach lawyers about protecting time for the expertise, relationships, ideas and strategic thinking that shape a successful practice over the long term.
5 days ago


The SGI Reading List :: Are Law Firms Rewarding the Habits They Want to Change?
Law firms want lawyers to delegate, mentor, build relationships and develop business. But what if the work environment is actually rewarding the opposite behaviours? In the first edition of The SGI Reading List, Kelly Caldwell explores The Power of Habit and what Charles Duhigg’s habit loop can teach us about creating meaningful, sustainable change in law firms.
Sep 8


Lawyers Don't Need More Business Development Ideas
Lawyers rarely need more business development ideas. The challenge is doing the right things consistently while practising law. The most effective BD systems are simple, sustainable, and built around the way you already work. A few intentional habits, repeated over time, will do more for your practice than an ambitious plan that disappears the moment things get busy.
Aug 31


What I've Learned from Watching Hundreds of Coaching Relationships
After watching hundreds of coaching relationships unfold, one thing has become remarkably clear: the calendar doesn’t lie. The lawyers who get the most from coaching aren’t necessarily the ones with more time. They’re the ones who decide their own growth deserves a protected place on the calendar.
Aug 24


Why We're Rethinking the SGI Newsletter
The SGI newsletter is evolving. We’re introducing a new name, a new look, and a more focused approach designed for the realities of today’s legal profession. Meet the SGI Brief: practical insights on what we’re seeing across law firms, what’s changing, and the conversations worth having next.
Aug 17


AI Is Giving Experts More Time to Be Experts
AI can help us work faster, but speed may not be the most interesting opportunity. What if the real value is the capacity we get back? From marketing and operations to sales, law and other professional services, AI may give experts more time to focus on what they do best: think critically, apply judgment, build relationships and understand the people in front of them.
Jul 20


7 Shifts That Will Make Your Legal Marketing More Effective
Lawyers are trained to write with precision, but marketing has a different purpose: connection. Discover seven simple shifts that will help you communicate your value more clearly, build trust with prospective clients, and write marketing that reflects not just what you do, but how you help.
Jun 29


The Best Leaders Adapt Their Communication
Leadership is experienced through communication. In the final installment of this three-part series, Kelly Margani explores why the strongest leaders adapt their communication to create clarity, build trust, and strengthen alignment. Discover how self-awareness, adaptability, and intentional communication shape leadership impact, especially during times of change.
Jun 22


Different Chapters, Same Story :: Reflections on Working Across Generations
As the youngest member of the team, Rebecca Marquez has a unique view of what happens when different generations choose curiosity over assumption. In law firms and legal teams, experience and fresh perspectives both matter. The challenge isn't having multiple generations at the table. It's creating the conditions where everyone can learn from one another.
Jun 17


The Leadership Problem Most Firms Misdiagnose
Many law firms think they have performance, communication, or people problems. More often, they have an alignment problem. In this second installment of our leadership series, we explore how misalignment quietly creates friction, slows progress, and undermines performance—and why creating clarity may be one of the most important leadership practices in today’s legal environment.
Jun 8


Busy Isn't the Same as Building
Many lawyers are working hard on business development but seeing little traction. The problem often isn't effort—it's diffusion. When your attention is spread across too many relationships, platforms, and priorities, momentum becomes impossible. Learn why focus, not more activity, is the key to building a sustainable book of business.
Jun 1


Leadership Isn’t a Promotion. It’s a Practice.
Leadership today isn’t about titles or authority. It’s about how you show up. In a profession shaped by complexity, uncertainty, and constant change, the skills that make someone a great lawyer don’t automatically make them an effective leader. In this article, Kelly Margani explores why leadership is an ongoing practice of communication, adaptability, and intentional behaviour—not simply a promotion.
May 25


When The Invisible Backbone of the Firm Breaks
In many firms, the office manager isn’t just managing operations. They’re the institutional memory. Over time, critical knowledge about finance, HR, IT, vendors, and workflows becomes embedded in one trusted person. When they leave unexpectedly, the disruption exposes something deeper than an operational gap. It reveals a leadership and systems issue that many firms never intended to create.
May 11


From Knowing to Doing :: The Hardest Shift in Business Development
Most lawyers already know what effective business development looks like. They’ve heard it, understand it, and often agree with it. But knowing isn’t the same as doing. The real challenge is moving from insight to consistent, intentional action—and navigating the discomfort that comes with it. That’s where growth actually begins.
Apr 6


Mind the Gap :: What Transparency Is Really About
Transparency isn’t about sharing everything. It’s about sharing what matters. When leaders leave gaps, people fill them with assumptions. Real transparency means providing context, clarity, and understanding so people aren’t left guessing about the decisions shaping their work.
Mar 30


Sometimes the Camera Gets in the Way :: A Case for Rethinking “Camera on” in Coaching
In most professional settings, “camera on” has become the norm. But coaching isn’t just another meeting. It asks for reflection, honest self-assessment, and space to think. When the camera is on, part of your brain is still managing how you appear to others. Turning it off can reduce cognitive load and create better conditions for the kind of insight coaching is meant to support.
Mar 16


The Right Time to Ask for Operational Support
Lawyers are trained to be self-reliant. So when operations start to feel heavy, the instinct is often, “I’ll just handle it.” But the cost of doing it all yourself shows up in lost billable time, stalled growth, and constant mental load. The right time to ask for operational support is usually earlier than you think. This blog explores how to recognize the signs and build support that strengthens, not complicates, your firm.
Feb 23


Body Doubling for BD
You blocked the time. You opened LinkedIn. Two hours vanished.
Business development is important, but rarely urgent, which makes it easy to avoid, especially alone. In this post, Kelly Caldwell explores body doubling: a simple practice of working alongside someone else to create focus and accountability. No heroic discipline required. Maybe BD isn’t a solo sport. Maybe you just need some company.
Feb 17


Just Because We Can Use AI, Should We?
AI can streamline, but it can also overcomplicate. Just because a tool can do something doesn’t mean it should. Before layering in automation, ask: what are we actually trying to make better? When purpose leads and AI follows, the result isn’t just a smarter system—it’s one people will actually use.
Feb 9


You're Not Bad at Business Development—You're Just Treating It Like a Performance Instead of a Practice
Most lawyers aren’t bad at business development—they’re just stuck in “one and done” thinking. At SGI, we help them shift from performance to practice: building skills, resilience, and the ability to see more than one path forward. That’s how real, lasting business development happens—not from perfection, but from consistent, intentional practice.
Feb 2
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